How we work

People are at the centre of all that we do. Whether we are working on finding a solution to the isolation that makes people sick, or creating housing solutions that set people on a path towards stability and success; we begin by developing a deep understanding of the end user and what they need.

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We start by listening to those who are most affected by the problem to understand the "causes of the causes".

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We use the wisdom of local organizations; seek partnerships and learn from their experience.

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We map out peoples' lives and support networks to better understand both the formal and informal resources they are using or could potentially use to support their health and well-being.

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We bring people, organizations and sectors together to brainstorm solutions.

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We collaborate on simple, flexible solutions (prototypes), testing the parts of the solution to see what works and what doesn’t.

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We document our journey: our successes, our learning, and our missteps. Our products become “printables” for sharing broadly. Our tools are intended to be copied, “hacked” and improved by anyone who’s interested.